Access a world of free support

Carer Gateway is a free service for Australia’s 2.65 million unpaid carers. We help you access the support you need, whether
in-person, online or over the phone.

Register for support external-link-icon
Or call now 1800 422 737 Monday to Friday,
8am to 5pm

Visit the Carer Gateway website for details about our services including counselling, respite care, financial packages, group support, carer coaching and more

Don’t wait until you break

Types of support

Do you care for a family member or friend with disability, mental illness, age or health issues? Ever wish you could just take a breather? Or talk to another carer about how they cope? You can.

Respite care

Respite Care

We can help look after the person you care for to give you some time with emergency or planned respite. COVID-19 however is currently affecting respite services, and support is unfortunately limited.

Group Support

Group Support

Meet local carers, share advice, and learn from others in a supportive community. Sometimes it just helps talking to someone else who ‘gets’ it.

Counselling

Counselling

If you’re feeling stressed, anxious or frustrated, a professional counsellor can help ease your worries and offer help. We offer either in-person, online or phone counselling.

Financial Support

Financial Support

If caring has impacted your ability to earn money, we can help with one-off items or equipment, or with respite or transport to help you care.

Coaching

Coaching

Learn new ways to manage stress and improve your wellbeing. Our self-guided interactive courses can be done in your own time.

Online Skills Courses

Online Skills Courses

Learn new skills in caring for someone and your own wellbeing, including dealing with stress and legal issues.

Like to know more?

If you’d like to find out any more about our free services, visit our main website, or call the number below.

Register for support external-link-icon
Or call now 1800 422 737 Monday to Friday, 8am to 5pm

Your local care providers

In Victoria, Carer Gateway services are provided by a group of seven health and social support providers, led by Merri Health. It includes Alfred Health, Ballarat Health Services, Barwon Health, Bendigo Health Care Group, FamilyCare, and Uniting (Victoria and Tasmania) Ltd.